20% More Time

Reclaim as much as 20% of time spent on non-value added activities, like chasing paper documentation or checking pre-authorization balances; time that can be reinvested in providing care to the individuals you serve.


Bill More with Less Cost

Eliminating your paper-based processes not only reduces your costs but allows you to find unbilled services and increase your revenues. Your agency becomes more agile, more financially resilient and able to grow to meet the needs of your community.

Service Notes are at the Heart of Our System

The creation and review of accurate, timely service notes is critical in providing exceptional continuity of care for clients as well as for receiving payment of service claims. 

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Note Creation

Our “Guided” service notes make it easier and faster for staff to create quality notes

  • Create your own questions to capture quality service notes
  • Automatically remind staff of missing or rejected notes
  • Create service notes that are precisely linked to invoices

Note Approval

Our system expedites the review, approval and processing of service notes

  • Same day review of notes directly on your dashboard 
  • Automatic prioritization of your most complex notes
  • Easy feedback to direct care staff on note quality


Choose a platform engineered to eliminate the most frequent errors involved in documentation and billing


Reconcile out of service logs with your billable events


Easily track direct care staff training requirements and expiration


Become notified when service times overlap


Automatically capture location of day habilitation and community supports

The Tools You Need for a More Financially Resilient Agency

Enable your biller with trusted software and all of the tools they need to successfully manage billable events, documentation and denied claims all while dramatically reducing audit risks. 


Flexible Solutions
Effortlessly prepare invoices for all your payers including Medicaid waiver, insurance, private pay, grants and self-direction


Insightful Analytics
Instantly generate denial and rebill reports, see client budget utilization and staff compliance with timely note generation


Smart Cash-Flow Management
Bill as often as you want while eliminating over and under billing and other time consuming errors

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Regulations are Constantly Changing; iTherapyDocs Helps You Stay Ahead

iTherapyDocs is designed by and IDD Practitioners for IDD Practitioners to help ensure that your agency is always audit-ready.


Compliance Controls
Only those staff members who are trained to provide services can create service notes

Integrated Checks

Our system alerts you of missing documentation before you bill in order to eliminate the risk of losing reimbursement


Built-In Audit Preparedness
Every invoice is supported by an approved note with location validation and training certifications